In today’s digital age, where consumers have easy access to a vast array of information, first impressions are no longer limited to in-person interactions or a physical storefront. The internet has reshaped the way businesses are perceived, with online reviews playing a pivotal role in shaping these impressions. Your business’s brand image and reputation are now significantly influenced by what potential customers read about you online. In this blog post, Reputation MGMT delves into the importance of online reviews for your business’s first impressions and brand image and explores how a strategic approach, guided by reputation management experts, can make all the difference.