The Magictym Online complaint management system simplifies the process of complaint management by recording the complaint with a ticket number, making it simple to escalate the issue to skilled forces based on its importance and nature, and monitoring the resolution. Accordingly, the complaint handling process will be more effective.
Customer Online complaint management system gives you access to a powerful complaint management system that allows you to enter all of a specific customer\\\'s inquiries, classify them according to their severity, frequency, and importance, and then save all of the comprehensive responses in your database for later analysis.