As the CEO of Slang.ai, I’ve always been fascinated by the intersection of technology and human experiences, especially within the realm of hospitality. The focus on customer service and the overall experience, the high energy and pace of restaurants and the ability to create memorable dining moments have always inspired me to explore how advanced technologies like Artificial Intelligence (AI) can revolutionize the way we engage with guests and optimize operations. We realized early on when we were creating Slang.ai, our restaurant phone/concierge service based on AI, the profound shift in how technology can impact a business and a guest’s experiences.