According to a new market report published by Industry Probe (www.industryprobe.com) titled ‘Interactive Kiosk Market (Product: Food Self-service Kiosk, Beverage Self-service Kiosks, Photo Kiosks, Ticketing Kiosks, Parking Kiosks, Patient Interactive Kiosks, Information Kiosks, Employment Kiosks, Check-in Kiosks, Automated Teller Machines Kiosks, and Others; Type: Floor Standing Kiosk, Wall Mounted Kiosk, and Others; and End-Use Industry: Retail, Hospitality, Banking & Financial Services, Healthcare, Transportation, Media & Entertainment, Government, and Others) – Global Industry Dynamics 2018-19, Trends, and Forecast, 2020–2027’, the food self-service kiosk product segment of the interactive kiosk market was valued at US$ 4.58 Bn in 2018, and is expected to expand at a CAGR of 6.3% from 2019 to 2027.
In terms of product, the food self-service kiosk segment accounts for a dominant share of the global interactive kiosk market. Food self-service kiosks include food ordering kiosks and food vending machines. With rise in the number of restaurants across the globe, the demand for interactive kiosks is increasing. Moreover, rise in the number of Quick Serve Restaurants (QSRs) and increased adoption of interactive kiosks in QSRs is driving demand for these kiosks. Demand from various end-use industries, such as retail, healthcare, and BFSI, is expected to drive the global interactive kiosk market. Established manufacturers, such as NCR Corporation, Diebold Nixdorf Inc. etc., focus on product innovation and create sustainable brand loyalty among consumers. R&D plays an important role in introducing new products in the existing market. Companies primarily focus on product differentiation. The development of smart and connected energy saving interactive kiosks has opened a scope for diversification.
