Customer self-service portals are important to a business because consumers want to have their issues addressed promptly and at their convenience. Averiware’s multi-featured self-service portal allows the consumer to control when and where they get the support that is required. It frees the consumer from the constraints of the support hours of a service desk. With our customer self-service portal, your business can respond faster to customer complaints and resolve them quickly, thereby enhancing your customer experience.
