Technology is transforming the way client service is being delivered. Microsoft Dynamics 365 customer Service permits your team to manage client cases quicker than ever before, providing the simplest service attainable and keeping your customers happy and loyal. Dynamics 365 client Service handles contracts, resources, work hours, unified service desk (USD), contacts, accounts, case management, and custom entities.
There are 2 sides of Microsoft Dynamics 365 Customer Service:
The client Service App is best used on a desktop browser for case management.
The client Service Hub, which can be used on each desktop browser and mobile device for managing data articles and case management. What sets the client Service Hub apart from different solutions is that's designed on the Unified Interface Framework, allowing for fast, responsive web design on any device, anywhere.
